Arrive on time. Late arrivals may not be allowed to participate.

Please make sure that you arrive at Sky Candy on time for your class and please allow time to locate parking on site. If you are more than 10 minutes late to any class, you will not be allowed to participate, as it is dangerous to engage in any circus-related activities without a proper warm-up.

Empty classes may be cancelled.

If there are fewer than two students signed up for a Drop-In class twelve hours prior to the class start time or fewer than three students signed up for a Series class the day prior to the class start, that class may be cancelled. If you want to ensure that we keep a class on the schedule, be sure to schedule your place in advance for it on our website.

Adult classes are for students ages 16 and up.

We only allow students 16 and up into our regularly scheduled Drop-In and Series classes. On occasion, a teacher may make exceptions for particularly mature students.

Students who have completed kindergarten (age 6/7) through age 13 are welcome in our Youth classes, and students ages 12 - 17 may attend our Teen classes. Students who have not yet successfully completed kindergarten may be eligible to take Private Lessons. Please contact us at frontdesk@skycandyaustin.com for more details.

All services must be paid for in advance.

To guarantee a spot in a Series classes, Drop-In classes, Private Lessons, Parties, or Workshops, students must pay in advance.

Check expiration dates on purchases.

Please note that for all individual drop-in class, open studio, and series purchases: Credit for these purchases expires one year from the purchase date. We do not offer refunds or extensions on purchases that have expired. Please check on the individual expiration dates for other classes and passes, including multi-class passes, unlimited passes, and special deals or discounts.

No refunds.

Except in very rare circumstances, we cannot offer monetary refunds for any of our services. In cases where students have given us sufficient notice (12+ hours for Drop-In classes and Open Studios, 24+ hours for Private Lessons and 24+ hours prior to the first class for Series enrollments), we can offer an account credit for the amount paid that can be applied to future classes. We do make exceptions for serious injuries or illnesses for which the student can provide us a note from a medical professional, within a reasonable time frame. For information on complete refund policies, or to cancel a class, e-mail our Front Desk at frontdesk@skycandyaustin.com.

No makeup classes in a Series.

We do not offer free make-up classes for missed classes during a Series. We recommend scheduling a 30 minute Private Lesson with your teacher to catch up on missed material.

Everyone must sign a waiver.

Everyone must sign a waiver before attending class, training, or engaging in any activity at Sky Candy.

Dress appropriately.

Dress appropriately for your apparatus. NO METAL OR SHARP OBJECTS PLEASE.

For most aerial apparatuses, proper attire means close-fitting workout clothes that cover the legs and underarms. Do not wear jewelry, unsecured eyeglasses, grommets, or any other objects that can snag or damage the equipment, yourself, your fellow students, and/or teacher! Look above for more detailed info.

Train Clean

Absolutely no training under the influence of drugs or alcohol is permitted. If your teacher suspects that you may be compromised in this or some other way (i.e. injury, illness, severe sleep deprivation, hungover, or otherwise impaired) you may be asked to sit out and observe your class. If your teacher or a Front Desk member suspects that you may be ill, you may be asked to leave the studio to keep others healthy.

Get warm and stay hydrated.

Please arrive to class on time and ready for warm-up. If you are attending Open Studio, be sure to warm up on your own in the studio before beginning aerial work. Come hydrated and stay hydrated!

Exercise good hygiene.

In a shared training space, it is important that all students practice good hygiene. Additionally, we request that everyone avoid heavy fragrances and lotions as they can irritate other students and staff and can make the equipment difficult to use.

Respect your environment.

Be respectful to the teachers, employees, your fellow students, and the studio. No photography or video recording is allowed without the express permission of the person or people being photographed or filmed. No shoes on the mats or apparatuses. Please wear appropriate footwear when walking around outside of the Sky Candy studio. Please be considerate with cell phone use.

No glass, ceramic, or open containers of any kind.

With hard floors and bare feet, it’s not worth the danger. Please bring water in other kinds of containers. Only water is permitted in the mat-covered areas of the studio.

Be aware of your surroundings.

Do not walk under apparatuses while they are in use. The people in the air have the right of way. Always be aware of your surroundings.

Do not rig equipment.

Do not attempt to rig any equipment. Please ask a trained member of the Sky Candy staff if you need equipment adjusted for any reason.

Open Studio is for practice.

Open Studio is intended to be a forum in which to practice what you learn in class; do not attempt to execute new moves or to teach other students. The safest way to learn any aerial or circus skill is with a qualified instructor. We do not recommend ANY other method of learning aerial or circus skills.

Don’t take unnecessary risks

Ask for assistance if you are unsure about a move or trick. Never train alone and always use a crash mat. If you are injured during class or Open Studio, inform your teacher or host immediately.

By choosing to practice aerial and circus arts, you are knowingly engaging in an activity that comes with inherent risks. As a studio we do our best to mitigate risks to keep our staff, students, and other participants safe, and to this end, we ask that you do not take unnecessary risks. One big component of this is following our mat policy, which you can read in detail here.

Sky Candy does not offer monetary refunds, except as an option when we need to cancel an already scheduled class. Product purchases, such as gift cards, Drop-In or Open Studio passes, water, or clothing, are all final and are nonrefundable.

For services, if students have given us sufficient notice (see below for specifics), we can offer account credit for the amount paid that can be applied to future classes.

Series Classes: 24+ hours before the first class in the Series

Private Lesson: 24+ hours before the lesson begins

Individual Drop-In Classes & Open Studios: 12+ hours before the class or Open Studio begins

Workshops & Private Parties: 7+ days before the workshop or party

Sky Camp: 7+ days before the camp begins

We have a comprehensive mat policy, based on research and industry best practices. You can find the full policy here.

In general - when in doubt, use a mat!